How to cancel a recurring transfer
A Hassle-Free Guide to Stop Automatic Transfers from Your Account
How to transfer funds between accounts
An Easy and Secure Guide to Move Your Money Between Your Accounts
How do I fix errors on my credit report?
To dispute inaccurate information on your credit report, notify both the credit reporting company and the information provider in writing. Send a letter to the address on your credit report stating what you are disputing, why it is an error, and include copies of documentation proving the information is inaccurate. Including a copy of the…
How do I get my credit report?
You have the right to get your credit report annually for free from the three nationwide credit reporting companies – Equifax, Experian, and Transunion. You may stagger your requests over a 12-month period to monitor your credit report for accuracy. The best way to order is to visit annualcreditreport.com. This site is approved by the…
How can I file a card dispute or fraud claims?
To initiate a dispute or fraud claim, you may visit any local branch, contact our Member Service Center or complete the dispute form located in Online Banking. To view the form in Online Banking, you must log in, click Contact Us, then Secured Forms and choose the appropriate form.
How can I find out which charges are pending on my credit card account?
If you have pending transactions, these will be displayed in your Online Banking, Mobile Banking or Card App once posted.